Return & Refund Policy（退货与退款政策）

At Jersey Moments, we are committed to providing a reliable and transparent shopping experience. If you are not satisfied with your purchase, you may request a return under the conditions below.

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Return Eligibility（退货条件）

• Return requests must be submitted within 14 days of delivery
• Items must be unused, unworn, unwashed, and in original condition
• Items must include all original packaging and accessories (if applicable)
• Proof of purchase is required (order number or receipt)

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Non-Returnable Items（不可退货商品）

• Final sale or clearance items
• Customized or personalized products
• Items damaged due to misuse or normal wear

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Return Process（退货流程）

To start a return, please contact us:

📧 Email: yanguof005@outlook.com
📞 Phone: +1 502-564-3490

After approval, return instructions will be provided.

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Return Address（退货地址）

AYAD AHMAD

18915 Allendale Forest Dr
Richmond, TX 77407
United States

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Refunds（退款说明）

• Refunds are processed after returned items are received and inspected
• Processing time: 5–10 business days after approval
• Refunds are issued to the original payment method
• Shipping fees are non-refundable unless due to seller error

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Return Shipping（运费说明）

• Customers are responsible for return shipping costs
• If the item is defective or incorrect, we will cover return shipping